iTrak’s comprehensive and secure platform is designed to manage your global incident requirements

All the functionality you need in a reporting system and more!


iView Systems' iTrak Incident Reporting and Risk Management System has been designed to provide a highly secure, multi-property, multi-departmental solution for a broad range of transactions required by security, surveillance and risk management departments. The modular architecture of iTrak uses the latest software and development technology to not only avoid product obsolescence but to enable rapid integration with related systems.

Convergence in the Security Environment

  • All key elements used for Security, Surveillance and related operations are brought together into a single centralized solution on the iTrak platform.
  • These elements “work together” to improve operational efficiency and to enable sharing on demand between departments.
  •  Access security in maintained by a security layer which controls access to modules, and information within those modules.

Core Modules



The home (page) provides snapshot access to all modules of the iTrak platform, and contains the bulk of active information for tracking incidents, generating reports and other daily information.



The daily log module provides access to add, review, edit and enter daily log entries on the iTrak System.

Incident File

The incident file (occurrence reporting) module provides access to the comprehensive reporting functions on the iTrak System.

Briefing Log

The briefing log module provides access to briefing log (pass on) entries within iTrak. These include the ability to call meetings, follow-up occurrence reports and generally communicate with individuals on iTrak


The subjects module provides access to individuals that have been trespassed, ejected from a property or who are on file.


The personnel module provides access to comprehensive employee functions, such as  work history, training, qualifications as well as the ability to review and manage attendance.


The contacts module provides access to general iTrak contacts involved in reporting


The vehicles module provides access to any related vehicles (company, patron, etc.) and associated information including make, model, owner, etc.


The reports module provides access to the comprehensive reporting and statistics for all areas on the iTrak System.


The alert module lists all integrated alerts from both within iTrak (overdue visits, dispatches) and from outside integrations (player systems, etc.)


The notifications module allows configuration of automated notifications (alerts, e-mails, etc.) to selected users/groups based on pre-configured events or activities such as defined incident type creation, overdue or expired training, etc.


The administration module provides access to complete administration of the iTrak System including users, properties, authorities, drop downs, licensing and configuration.

Optional Modules

Additional add-on modules that streamline your process and increase efficiency.

The power and flexibility of iTrak is easily expanded with plug-in on modules embedded within the iTrak platform. Realize even greater capability and functionality when you add any number of the following modules to your system.




Displays the iGWatch face recognition module, which allows you to review (and accept or reject) face alerts, monitor live images, enroll and identify subjects.


Lost & Found

The optional lost & found module provides the ability to enter found items, file lost reports, perform advanced searches against found items in the system and return or dispose from the iTrak system as required.


Work Order

The optional work order module provides access to the work order features on the iTrak System. This includes the ability to create and track work orders by part and status.



The iPass Visitor Management module provides a comprehensive application to pre-register/register visitors, provide badging services and maintain a real-time list of current and pending authorized visitors.



The iDispatch System provides a comprehensive application to assign, initiate, track and report on available security personnel and dispatch on scene.  It provides detailed status, on scene and response times with built in alerting capabilities.



The iLPR Intelligent License Plate Recognition System provides matching against registered license plates, vehicles and subjects within the iTrak reporting platform.

Learn more about how iView Systems Software helps you track, extract and identify key data intelligence to drive strategic and tactical business decisions.

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