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Hilton Gains Enterprise-Wide Visibility

At Hilton Worldwide, the safety and security of all guests and employees is a top priority. It is important to ensure that the security team and management stay informed and report immediately on security or safety-related incidents as they happen on the properties.

Hilton Worldwide security team has realized immediate benefits since implementing the iTrak® enterprise web-hosted platform across their properties for tracking and managing security and operation information.

Benefits achieved across multiple sites include:

  • Accelerated incident and accident reporting & follow-up processes  
  • Successfully achieved effective and efficient communication
  • Ensure accountability and authority
  • Implemented a structured reporting process 
  • Saving time and reducing costs by integrating the Claims systems with the incident report.

Learn how Hilton security experts identify bottlenecks and hold-ups so that they can speed up the investigation and follow-up processes.

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