Premier Health Partners (PHP) is a large health system serving southwest Ohio communities by improving the quality, affordability, and accessibility of health care. Since 1995, PHP has been steadily building support structure of partners and affiliates. PHP members share staff, facilities and advanced technology throughout all areas of our organization. But their medical providers share more than just resources; they also share a common set of high ethical standards, so throughout PHP, every member of your family gets consistently great care.
Locations throughout southwest Ohio, including three hospitals:
• Good Samaritan Hospital Dayton
• Miami Valley Hospital
• Atrium Medical Center
When PHP approached iView Systems they were in search for acquiring software to manage their security reports. The system would be used to report various incidents that happen around the hospitals and their grounds, document known suspects and/or automobiles that have been involved in incidents related to the hospitals, patients, properties associated, etc. PHP needed an all in one product to track these incidents. The technical requirements of their system were to have a Web based interface. The system also needed to be tailored to certain search fields for optimization. Some of the main fields that PHP was looking for included: Date, Classification of Incidents, Property, Contacts, Damaged Property Fields, Theft Fields and Case Numbering.
PHP was looking for a flexible reporting tool to provide statistical analysis for each Hospital/ Company, with required search functionality fields. The iTrak Incident Reporting and Risk Management system enabled PHP to meet of their system requirements and goals. Its modular design enabled the purchasing of their needs, while offering a complete upgrade path for larger applications. The iTrak system delivers a comprehensive secure platform for daily log reporting, incident management and subject profiling, with the ability to provide complete investigation management, reporting, interview management, risk analysis and assessment, personnel, briefing log entries and more.
iTrak delivers quick, accurate analysis with comprehensive graphing and statistics, pinpointing liabilities and controlling losses and insurance costs. The iDispatch System was a module upgrade that PHP chose to install to compliment their iTrak System. Their multi-site computer aided security dispatch environments, required optimization for rapid response times and high system reliability.
Since time is of the essence, a computer aided dispatch system needed to provide accurate and efficient data entry and officer assignment and management. With the Incident Management and Dispatch System in place, PHP has all of the tools designed to improve their security workflow. In addition, the dispatch system provides them with a real-time view of all current activity with full officer status and assignment.
Products Installed in Premier Health Partner Healthcare Facilities:
Obstacle:
To install a system that would report various incidents that happen around the hospitals and their grounds, document known suspects and/or automobiles that have been involved in incidents related to the hospitals, patients, properties associated, etc. With multi-site computer aided security dispatch system which required optimization for rapid response times and high system reliability.
Solution:
The iTrak Incident Reporting and Risk Management system enabled PHP to meet of their system requirements and goals. The iDispatch Security Dispatch System provided an easy to use software tool designed to improve security officer dispatch entry and workflow
PHP Comments:
"I told my director this morning that in my six years with PHP and my years with EDS, Reynolds & Reynolds, NCR, and Airborne I had never encountered a more solid platform than the one you guys offer."
- Project Manager
