Incident Reporting & Risk Management Solutions

Highly Secure, Multi Property, Multi Departmental Solution

iView’s Incident Reporting and Risk Management System has been designed to provide a highly secure, multi property, multi departmental solution for a broad range of transactions required by Security, Surveillance and Risk Management departments. The modular architecture of iTrak uses the latest software and development technology to not only avoid product obsolescence but to enable rapid integration with related systems.

This approach is consistent with our goal to provide our clients with a centralized, fully converged platform enabling a multitude of transactions and tasks to be handed via a single desktop environment. In a typical environment, iTrak replaces in excess of 18 disparate systems into a single enterprise application, providing tangible operational efficient benefits as well as economic benefits relating to IT support requirements.

Incident Reporting & Management Family of Products:

Lost & Found

The optional lost & found module provides the ability to enter found items, file lost reports, perform advanced searches against found items in the system and return or dispose from the iTrak system as required.
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Work Order

The optional work order module provides access to the work order features on the iTrak System. This includes the ability to create and track work orders by part and status.
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iDISPATCH

The iDispatch System provides a comprehensive application to assign, initiate, track and report on available security personnel and dispatch on scene. It provides detailed status, on scene and response times with built in alerting capabilities.
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Testimonials

"The lost and found module helps us keep track of items being turned in as well as the items people report as being lost. Before iTrak we had to go through our records by hand and many items were skipped over due to human error. With iTrak we can use the match feature and locate an item as soon as we enter it into the system."

- Lewis-Gale Medical Centre

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