In today’s large multi-facility environments, entering, managing and tracking equipment repairs, replacement and maintenance is a difficult and time consuming job. Maintenance and other personnel tasked with tracking warranty, replacement and repair information and costs find it difficult to manage the volume and myriad of different equipment with any accuracy or ownership.

The iTrak Work Order module provides a complete solution for maintaining work orders and their related parts. An operator can visually review the status of existing and outstanding work orders including their relevant technician, cost center and service history. They can respond directly to inquiries about work order status, including the ability to locate work orders by cost center, location, status, completion dates and more.

• Integrates seamlessly into the iTrak desktop
• Maintains existing iTrak security and drop downs
• Enter, track, print, schedule and assign work orders
• Search for work orders by vendor, technician, cost center and more
• Quickly find work orders matching simple or advanced criteria
• Track work order schedules, status and completion dates and times

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• Enter and track parts for use in all work orders
• Track service history for parts and related work orders

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• Attach equipment user, service and installation guides
• Quickly access service history for all parts, reducing overall costs

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• Complete Client/server architecture provides a single centralized database for multiple properties
• Upgrade module for iTrak platform

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• Uses designated work order related participants from existing iTrak modules
• Customizable part categories, names and actions (replace, repair, etc.)

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• Complete reporting, including work order summary, part summary and technician history
• Support for export to PDF, Microsoft Excel, Microsoft Word and Crystal Reports

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