Security and surveillance professionals in today's high technology gaming environments are faced with handling and processing vast amounts of both real time and recorded video information from hundreds of cameras. Combined with their existing auditing, incident reporting and investigation workload, the task of identifying self-excluded patrons and other undesirables becomes highly demanding.
Typically, surveillance environments do not have enough operators on shift to watch every camera at all times. In order to be proactive in surveillance technology a facial recognition system is needed to act as an additional “pair of eyes”, allowing existing cameras to be configured as “face ready”.
Any individual that appears in front of these pre-selected or live cameras is automatically run through the existing enrolled subject database. If a match of a certain confidence level is made, then an alert is sent to an operator’s desktop also displaying the next closest matches with details such as camera, time, and subject information.
The system automates and enhances the subject database search, instantly narrowing down possible subjects from 1000's to one or more individuals in seconds.
Another high level priority in addition to the facial recognition piece of the puzzle is the ability to capture and store direct images from the casinos existing DVR environment. Managing all of these tasks throughout one property let alone a multi-property gaming corporation is an undertaking. Being able to import them directly into their relevant incident report, subject profile or game audit is essential, to effectively operate and track all aspects.
Finally, the system required needs the capability for expansion and growth to accommodate future issues such as links to national or international databases from other casinos. The obstacle is to effectively deploy a system that allows for data collection and store all incidents that occur on the property, with a hi-level communication requirement.